At dailyfitsteps, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may be eligible to request a return in accordance with the policy below.
Return Period
We accept return requests within 30 days of the date your order is delivered.
To be eligible for a return, the item must be
Unused and in its original condition
In the original packaging, where applicable
Free from damage, stains, odors, or signs of use
Accompanied by the order information or proof of purchase
Items that do not meet these conditions may not be eligible for a refund.
How to Request a Return
Before sending any item back, please contact our customer service team at
Email happy578save362@gmail.com
Please include your order number, the reason for the return, and any relevant photos if the item is damaged, defective, or incorrect.
We will review your request and provide return instructions if your return is approved.
Please do not send items back without contacting us first, as unauthorized returns may not be accepted.
Return Shipping
Unless the item received is defective, damaged, or incorrect, the customer is generally responsible for the cost of return shipping.
If the return is due to an error on our part or a defective product, please contact us so we can review the situation and determine the appropriate solution.
Refunds
Once your returned item has been received and inspected, we will notify you whether your refund has been approved.
If approved, the refund will be issued to the original payment method.
Please allow additional time for your bank or payment provider to process and post the refund to your account.
Damaged or Incorrect Items
If you receive an item that is damaged, defective, or different from what you ordered, please contact us as soon as possible after delivery.
Please provide your order number and clear photographs of the item and packaging. We will review the information and work with you to find an appropriate resolution.
Non-Returnable Items
Certain products may not be eligible for return due to their nature, condition, or applicable restrictions. Any applicable exclusions will be identified on the relevant product page or communicated to you before purchase.
Exchanges
We do not guarantee direct exchanges. If you need a different item, size, or variation, you may be asked to return the original item and place a new order.
Contact Us
If you have any questions about returns or refunds, please contact us
Email happy578save362@gmail.com
Business Address
1287 Maple Ridge Avenue, Suite 420
Austin, TX 78701
United States
Thank you for shopping with dailyfitsteps.